Question 1

Can I adjust the flame on my Pixel Torch/Pyro Torch?

Accepted Answer

Yes, both the Pixel Torch and the Pyro Torch have adjustable flame controls for your convenience and safety.

Question 2

Can I purchase a replacement writing ink cartridge?

Accepted Answer

Yes, replacement ink cartridges can be purchased directly through Smyle™ Labs’ online store. You can find replacement ink cartridges on our website here.

Question 3

Can I use any cleaning solution with the Downstem Soaker?

Accepted Answer

Yes, you can use your preferred cleaning solution with the Downstem Soaker. Please ensure that it is safe for use with glass.

Question 4

Can the Car Key Penjamin fit all aroma cartridges?

Accepted Answer

Yes, it’s compatible with most standard 0.5g and 1g aroma cartridges, allowing for flexibility and ease of use.

Question 5

Does the Car Key Penjamin come with a warranty or money-back guarantee?

Accepted Answer

Smyle™ Labs offers a 60-day money-back guarantee on the Car Key Penjamin, allowing you to purchase with confidence.

Question 6

Does the Penjamin™ have a preheat function?

Accepted Answer

Yes, it features a preheat function to ensure optimal aroma diffusion and cartridge performance.

Question 7

How can I contact Smyle™ Labs for further questions?

Accepted Answer

We&#39;d love to hear from you! Please visit our contact page for all the ways you can get in touch with us.

Question 8

How discreet is the Car Key Penjamin’s design?

Accepted Answer

The Car Key Penjamin looks exactly like a standard car key, making it extremely discreet for use in public settings.

Question 9

How do I adjust the temperature settings on the Penjamin™?

Accepted Answer

The Penjamin™ offers three adjustable temperature settings, controlled through the button, allowing a customized aroma experience.

Question 10

How do I contact you about my order?

Accepted Answer

You may contact us by clicking here.  You may also track your order here.

Question 11

How do I use Penjamin™?

Accepted Answer

Screw in your 1g or 0.5g cartridge into the Penjamin™. Once secured, you can use the preheat function and adjust the voltage as per your preference.

Question 12

How does the Penjamin work?

Accepted Answer

To write, screw the bottom part of the pen in a counterclockwise direction. To fire, take the rubber garment off the top part of the Penjamin, insert and screw any 510 threaded cartridge in. Put the rubber garment back on, covering your cartridge tip until the mouthpiece tip pops out. Click the button that is placed under the pen clip 5 times to turn the Penjamin on. Click 2 times to preheat, and 3 times to choose the temperature you would like.

Question 13

How does the Pyro Torch's hidden stash work?

Accepted Answer

The hidden stash is located within the chamber of the Pyro Torch. To access it, simply pull the chamber as if you&#39;re cocking the gun.

Question 14

How long will shipping take to receive my order?

Accepted Answer

Our shipping times vary based on location. Shipping generally takes 2-5 business days within the U.S., depending on your location. For detailed information, please refer to our shipping policy.

Question 15

How long does the battery last on the Car Key Penjamin?

Accepted Answer

The battery is designed for long-lasting use, with enough power for multiple sessions before needing a recharge. Most users report ~1 week usage per charge.

Question 16

How long does the battery last on the Penjamin Cart Pen?

Accepted Answer

The Penjamin™ is engineered for long battery life, allowing for multiple sessions before requiring a recharge. Most users report ~1 week use before needing to charge again.

Question 17

Is the Car Key Penjamin compatible with 510-thread cartridges?

Accepted Answer

Yes, the Car Key Penjamin is designed for 510-thread cartridges, making it compatible with a wide range of aroma options.

Question 18

Is the Penjamin™ compatible with 510-thread cartridges?

Accepted Answer

Yes, it’s compatible with standard 510-thread aroma cartridges, making it versatile and easy to use with various options.

Question 19

How do I clean my Downstem Soaker?

Accepted Answer

After removing your cleaned downstem, empty the soaker and rinse with warm water. For a deep clean, a mild dish soap can be used. Always handle with care to avoid breakage.

Question 20

What are the benefits of using the Car Key Penjamin for aromatherapy?

Accepted Answer

It offers discreet, on-the-go aroma benefits in a compact, stylish form, with adjustable temperature settings for a tailored experience.

Question 21

What are the color options for the Penjamin™?

Accepted Answer

The Penjamin™ comes in Black, Grey, Blue, Pink, Tiffany, Red, Purple, and Glow In The Dark to suit individual style preferences.

Question 22

What colors does the Car Key Penjamin come in?

Accepted Answer

The Car Key Penjamin is available in Black, Black Gold, and Silver to match your style preferences.

Question 23

What is a Penjamin?

Accepted Answer

It’s the word “Pen” + “Benjamin” combined to mean cart battery a.k.a “Penjamin”. Learn more on our blog.

Question 24

What is Smyle™ Labs?

Accepted Answer

Smyle™ Labs is a trendsetter in the aromatherapy accessories industry. We design and manufacture innovative, viral products with a focus on quality, functionality, and style.

Question 25

What is the Car Key Penjamin by Smyle™ Labs, and how does it work?

Accepted Answer

The Car Key Penjamin is a discreet, portable aromatherapy device shaped like a car key, offering an easy-to-use aroma experience. Insert your cartridge, adjust the settings, and press the button to enjoy.

Question 26

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and select online payment methods. Please refer to our payment methods page for more information.

Question 27

What sizes do the magazines for the Pyro Torch (sand edition) fit?

Accepted Answer

The Pyro Torch&#39;s magazines come in two sizes: one fits King sizes and the other fits 1 1/4 sizes.

Question 28

What's included?

Accepted Answer

x1 cartpen, x1 Micro USB charger, x1 (0.5) cartridge adapter. Note: Aromatherapy cartridge NOT included.

Question 29

Where can I purchase replacement tips for the Penjamin?

Accepted Answer

You can purchase replacement tips for the Penjamin on our website here.

WANDJAMIN

Discreet Key Battery

Discreet Pen Battery

Recent Reviews

Frequently asked questions

What is Smyle™ Labs?

How can I contact Smyle™ Labs for further questions?

How long will shipping take to receive my order?

How do I contact you about my order?

What payment methods do you accept?

Where can I purchase replacement tips for the Penjamin?

How can I contact Smyle™ Labs for further questions?

WANDJAMIN

Discreet Key Battery

Discreet Pen Battery

Recent Reviews

Frequently asked questions

What is Smyle™ Labs?

How can I contact Smyle™ Labs for further questions?

How long will shipping take to receive my order?

How do I contact you about my order?

What payment methods do you accept?

Where can I purchase replacement tips for the Penjamin?

How can I contact Smyle™ Labs for further questions?

Join Our Newsletter