Terms of service

Warranty Disclaimer/Liability Limitation

The materials and products on this site are given “as is” without any warranties. We at www.smylelabs.com do not represent or claim that all products will be defective free and will be fixed if so.

We at www.smylelabs.com are not liable for any damages that result from products such as chargers, atomizers, mechanical mods, batteries, or any other electronics that are used in conjunction with these products. Furthermore, consequential and incidental damages are not covered under this warranty.

For lithium batteries, we cannot control the way they will be used, charged, discharged or stored after purchase, Smylelabs.com offers no warranty to lithium battery/batteries or any type of rechargeable batteries, separate or contained within the device, other than the battery working correctly upon first charge. We are not responsible for any damages for any type of batteries due to the cause of usage or short-circuited. Please make sure that you understand how lithium and rechargeable batteries as well as devices that contain lithium rechargeable devices work. Use them at your risk. These products contain a chemical known to the state of California to cause cancer and birth defects or other reproductive harm.

We recommend that you do intense research on each product before purchasing. Please make sure you know how to learn all the safety rules for all batteries, lighters, or any other products that we sell. Smylelabs.com and Smylelabs.com’s parent and subsidiary companies do not take any responsible for any risk of using the products.

Participation Disclaimer

Smyle Labs cannot and does not revise all communication and content posted by users who access our site. We are not responsible for the materials users have created. Despite that, www.smylelabs.com ensures the right to block or dismiss communications that are abusive, fraudulent, misleading, in defying of a copyright, trademark, which is inadmissible to www.smylelabs.com to our own discretion.

User Content, Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability or accuracy for any comments posted by you or any third-party.

Smyle Labs does not endorse or have control over the User Content. User Content is not reviewed by Smyle Labs prior to posting and does not reflect the opinions or policies of Smyle Labs. Smyle Labs makes no representations or warranties, express or implied as to the User Content or the accuracy and reliability of the User Content or any other material or information that you may access through any of the Sites. Smyle Labs assumes no responsibility for monitoring any of the Sites for inappropriate submissions or conduct. If at any time Smyle Labs chooses, in its sole discretion, to monitor any of the Sites, Smyle Labs nonetheless assumes no responsibility for the User Content, has no obligation to modify or remove any inappropriate User Content, and has no responsibility for the conduct of any of the Sites’ users submitting any such User Content. Notwithstanding the foregoing, Smyle Labs and its designees shall have the right to remove any User Content that violates this Agreement or is otherwise objectionable, in Smyle Lab's sole discretion. You agree that you must evaluate, and bear all risks associated with, the use of any User Content, including any reliance on the accuracy, completeness, or usefulness of such User Content. In this regard, you acknowledge that you may not rely on any User Content.

Third-Party Links/Affiliates

To accommodate our customers, www.SmyleLabs.com may link to sites operated by third parties, which mean we have no control over these sites. They are independent from www.SmyleLabs.com. Websites provided are for your benefit and will have to access them at your own risk. However, we look to validate the righteousness of www.SmyleLabs.com and the links we post so feedback is much appreciated regarding our third-party links.

Your SmyleLabs.com Account

When you use this site, you are responsible for maintain the confidentially of your account as well as your password. You agree to accept all responsibility for the activities that occur within your account and password. SmyleLabs.com and all of SmyleLabs.com’s parent are not responsible for any misuse of your account. SmyleLabs.com only sell to legal age and adults of smoking age, who can purchase using credit card or any type of payments. We reserve the right to use any personal information provided by you to carry out and conduct relevant age verification checks. As part of checks made, we may utilize third-party age verification services, data from various credit reference agencies, the electoral roll, and other databases or agencies. If you are under the legal age, www.Smylelabs.com and its affiliate will have the right to refuse service, terminate all of the accounts immediately.

Your Information

Information you submit to Smyle Labs, including, but not limited to, personal information and order details, are subject to our Privacy Policy. We may submit your personal and order information to governmental authorities where required by law or regulation.

By using the Site, you represent that you have read and consent to the terms of our Privacy Policy, by which you agree to be bound as a condition to using the Site. We may revise the Privacy Policy at any time, and the new version will be made available on the Site. If at any point you do not agree to any portion of the Privacy Policy, you must immediately stop your use of the Site.

Shipping and Handling

There is a 24-72 hour processing time for all orders, with most orders sent out for delivery within 24 business hours. Processing time might be longer during high volume of orders, such as holiday seasons. We strive to ship orders out as quickly as possible with processing priority to customers with paid shipping. After the processing period, an email tracking will automatically send out when the package is ready for shipment and sent to carriers for shipping deliveries. All shipping transit times are estimated delivery time and not guaranteed. Please view our Shipping & Handling for estimated delivery times

Due to high volumes of packages that carrier receives, please keep in mind that tracking information may not be updated for several days. Tracking information may not be updated until your package has reached a local sorting facility, transit location, or post office. While carriers offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of the carriers are not the responsibility of Smyle Labs and must be resolved by contacting the carrier directly.

Risk of Loss

All of your purchases from www.Smylelabs.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items will pass to you upon delivery to the carrier.

Term and Termination

When accessing this site or completing registration or shopping access, you are application to all of these terms and conditions. SmyleLabs.com may terminate these terms and conditions, or any part of them, without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Return/Refund Policy

At Smyle Labs, customer satisfaction is absolutely important to us. If the item you have purchased from us is defective when you receive it, you have 10 days to return it to us from the date it was shipped to you. For safety reasons, we will not accept the return of the following items: used lighters. If you have any further questions regarding this policy, do not hesitate to contact us through our “Contact Us” page.

Reward Points cannot be redeemed for cash or cash equivalent or applied to past purchases. The Reward Points can only be used towards a future purchase at www.Smylelabs.com

If a package must be Returned to Sender because the carrier was unable to collect an adult signature and proof of ID, Smyle Labs reserves the right to deduct a $15 restocking fee from the refund of the order. Furthermore, Smyle Labs reserves the right to re-ship a replacement order only after the original package has been returned to our facility and processed.

In the instance that a refund through the original payment method is not possible due to errors encountered during the transaction reversal process, Smyle Labs reserves the right to offer reimbursement in the form of Store Credit.

Smyle Labs reserves the right to process refunds after 30 days of the order date. The change in carrier and the longer transit times means that some packages are taking up 30 days to be delivered.

Typographical Errors

In the event that SmyleLabs.com is mistakenly listed at an incorrect price, typos or any information regarding to any product or any page, SmyleLabs.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. SmyleLabs.com reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, SmyleLabs.com shall issue a credit to your credit card account in the amount of the incorrect price.

Indemnification

You agree to indemnify, defend, and hold harmless SmyleLabs.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Pricing & Payment

Product prices do not include taxes (if applicable) and shipping charges. Tax and shipping charges will be added at checkout. The tax and shipping charges shown during the checkout process are an estimate and are subject to verification. Final charges will be reflected when your order is processed. Nothing contained in these terms should be construed in any way to waive or limit our rights to obtain payment for products purchased, including any applicable taxes for which the company pays.

Sales Tax

In accordance with applicable law, Smyle Labs may collect sales tax on orders shipping within or to the following states: Alabama, Arizona, California, Colorado, Connecticut, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, Washington, DC, West Virginia, Wisconsin and Wyoming. Smyle Labs is not responsible for additional taxes and tariffs on international shipments.

Sales Tax

Where applicable, state and local excise tax will be added to the price of all items, as required by law. The amount of tax charged is based on the tax laws in effect in the jurisdiction to which the ordered product will be shipped.

Product Disclaimer

The statements made regarding products found on this website have not been evaluated by the Food and Drug Administration. Products, and the ingredients comprising these products, have not been approved or endorsed by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. This information should not be used to diagnose or treat any health problems or illnesses without consulting a doctor. If you are pregnant, nursing, taking medication, or have a medical condition, we suggest consulting with a physician before using any of our products.

Consult with your healthcare professional about potential interactions or other possible complications before using any product. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. Smyle Labs is not responsible for information contained in customer testimonials or product reviews. These statements are the opinion of the customer, not of Smyle Labs or any of its affiliates.

 

Warning: Some products on this website may contain one or more ingredients known t to the state of California to cause cancer, birth defects, and other reproductive harm. These including smoking accessories such as the use of batteries, silicone, and lighters.  These products can expose you to chemicals, including carbon monoxide, which is known to the State of California to cause cancer and birth defects or other reproductive harm, and smoke, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov

Battery Warning

Caution: When working or handling with all rechargeable batteries, there are always risk due to its characteristics and may explode or burn if mishandled. Please make sure that you have enough knowledge on Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer) and any rechargeable cells in charging, discharging, assembly, storing as well as under any circumstances. Store in a cool dry place and avoid in temperatures above 100 degrees Fahrenheit. Never expose to water. Discontinue use of the battery if dropped. Do not keep these batteries in your pocket or attached to your clothing. Always pay careful attention when batteries are being charged. Never leave any batteries or chargers unattended while in use. Always charge batteries on fire-proof surface and prevent charging on wood or carpet surface. SmyleLabs.com is not responsible for any damage of any modification to the batteries or charges in any shape or form. We are not responsible for the damage of any damage caused by misuse or mishandling of Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer) and any rechargeable batteries.

To learn more about proper storage and care for rechargeable batteries, please visit this website: Battery University

Lighter Warning

Caution: When working or handling with all lighters, there is always risk due to its characteristics and may explode, burn, or leak gas if mishandled. Please make sure you have enough knowledge on handling lighters and all necessary precautions for maintaining and using the lighter in a safe manner. Never leave a lighter on (i.e. with the flame burning) continuously without direct supervision and do not keep it on for more than 60 seconds within a 10 minute time-frame. Do not attempt to disassemble, open, or pierce the lighter. Due to safety concerns, the lighter is not filled with butane. The lighter needs to be safely filled with butane in a well-ventilated area. When filled with butane, the lighter is pressurized and extra caution must be taken to prevent accidents and unwanted damage. Do not keep the lighter in temperatures of more than 100 degrees Fahrenheit. Store in a cool, dry place and avoid contact with water. Never point a lighter at a flammable substance, human, or animal. The lighter is intended for private use is not to be brandished, exposed or used in the visual sight or vicinity of strangers or those who are unfamiliar with the lighter. If available, always keep the safety lock in the ON position. Keep your lighters away from children and pets.

Improper usage of the lighter may cause unwanted fire, severe burning or even death.

We reserve the right to refuse service to customers that, in our sole discretion, violate any Smyle Labs terms or policies.